Dear Murfie Members:
It has been a few long weeks since album art and streaming samples were removed from the Murfie site. We’re as frustrated with the missing art and samples as you are, and please know it’s our top priority to get access to these items restored. Below you’ll find some additional background info on the subject, but first we want to reassure you of two important points:
+ All of your discs are safe, sound and happy at our HQ. And, they’ll remain that way for as long as you keep your discs with Murfie.
+ Murfie is solid and funded. We’re excited about the updates and improvements our development team will be rolling out in the coming weeks.
As for some additional background… The rights to album art and streaming audio samples belong to the record companies who produced the content on each of the CDs you’ve sent us. From the time we launched Murfie in 2011, we paid licensing fees in order to access the images and samples. We were a tiny service when we launched, but we’ve grown to the point where we’re in the process of negotiating additional rights from the major record companies. Unfortunately, going into this new negotiation, our prior licensing arrangement was suspended. We are confident that our licensed access to album art and streaming samples will be restored, but it’s very difficult to predict when that will occur. It could take as little as one week or as long as several months. You can expect regular communication about our progress along the way, and we’ll provide an ETA as soon as we know it.
In spite of this road bump, we’re hugely appreciative of the loyalty you’ve shown Murfie. We continue to receive tons (literally) of CDs from our members, and many of you have welcomed the challenge and have continued buying, selling and trading your CDs on Murfie as usual.
We are humbled and thrilled to host such a loyal group of members on Murfie. Thanks again for your ongoing support.
Matt & Preston