How-to: handle a mail-in kit

Hi folks. It’s high time that we go over the Murfie mail-in kit process in detail. It’s quite simple, really… but there are some areas of confusion. Let’s un-confuse them.

Shall we start at the beginning? The following are all valid reasons one would request a mail-in kit from Murfie:

  • You want to sell and/or trade your CDs in our marketplace
  • You want to download your albums in lossy or lossless formats (MP3, FLAC, Apple Lossless, AAC)
  • You no longer want to warehouse your music collection at home

Do you fit under one, or all, of those categories? OK, so request a mail-in kit here (via our super simple online form). We’ll send you a prepaid mailer containing: a box sized for your discs, packing materials to protect your discs, and a UPS label good for return shipping to Murfie HQ. Put your discs in the box, and mail it back to us free of charge.

Some handy tips to keep in mind:

  • The return postage we provide doesn’t expire; return your kit at your earliest convenience
  • Please don’t send us media other than (lawfully made) music CDs
  • You’re not required to include jewel cases, album art, or liner notes with your shipment
  • You cannot keep digital copies of CDs in your possession that you sell or trade away

Got a question I didn’t answer? Let me know in the comments section, or shoot us a message @murfiemusic on twitter. Go, team!

2000 Mail-In Kits

Beeep. Beeep. We interrupt your regularly scheduled program to bring you this special report from the Murfie ops team. This just in: we’ve hit our 2000th mail-in kit request! I can’t even begin to tell you how chipper that makes us feel. You like us, you really like us!

And we like y’all in return. To show you just how much, let’s go through the process, 2GETHER, of what happens after your mail-in kit arrives at Murfie HQ.

  • Your mailer appears at our offices in Madison, WI.
  • We send you an email letting you know we’ve received your CD collection.
  • We post your CDs to your Murfie account, and then put them away, safe and sound, in storage.
  • We send you another email letting you know your account is ready.
  • You log into your account and start doing fun stuff (like selling/trading with other members and/or requesting digital downloads)!
  • P.S. Hint: You can browse our music shop at any time, even if your discs aren’t posted yet.

How-to: mail in more CDs

What to do if you have extra CDs at home?

Here’s what not to do. No need to email us. Here’s what to do. Log into your Murfie account, and visit the Sell Your CDs on Murfie page. Complete the following online form, and thereby request a new kit, which will be mailed to you ASAP.

I’m not saying we don’t totally dig hearing from our members – so please do shoot us an email whenever you have two cents to share! – but it’s not necessary to email us about a new kit request. That’s what the online form is for. :)

All additional CDs you mail us will be added to your original Murfie collection. (And what’s a Murfie collection? you may ask. It’s the collection of CDs you own, stored safe and sound in our warehouse, including all discs you mail in, purchase, or trade for on Murfie.) We’re always happy to accommodate more guests at Château Murfie (which kinda, sorta, maybe looks like the photo on your left), so feel free to mail us more CDs when the fancy strikes. Please note, however, that after two kit requests, mail-in kits remain free as long as you send us 100+ CDs in your kit. OK, break! Daily lesson plan is complete.